Privacy policy

Version: 5/10/22

Data controller

The party responsible for processing the data collected is Darkan Technologies, S.L. with NIF B02726404 (hereinafter Novaconnect) and registered office at Paseo Naranjo de Bulnes 104, 28701, San Sebastian de los Reyes (Madrid), owner of the HiBeats App. This Privacy Policy regulates the collection and processing of personal data provided by Users when they access, browse or use the App's functionalities.

Regulatory Framework

NOVA CONNECT guarantees compliance with the guarantees, rules and procedures provided for in the Legal System to protect the rights to personal and family privacy and the protection of personal data. – Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD). – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD). – Law 34/2002, of July 11, on information society services and electronic commerce (LSSI).

Data Protection Officer

In accordance with the GDPR, NOVA CONNECT, having taken into account the nature, scope and purposes of the processing, as well as the risk associated with the processing operations, has appointed a DPO (data protection officer). The DPO is the person designated as the point of contact with the supervisory authority and can provide you with information about the processing of your data and help you if you wish to file a complaint.

NAME: Alicia Damon Estrella.
PHONE: 673 248 261.
EMAIL: dpo@safe-lopd.com

What data can Novaconnect collect?

The collection and use of data is essential to be able to offer you our services. However, you should know that we will only ask you for information that is strictly appropriate, relevant and limited to what is necessary for the purposes described below. These are the data that we may request from you:

The personal data that may be collected will be treated confidentially and will be incorporated into the corresponding processing activity owned by NOVA CONNECT.

Profile data and metadata: NOVA CONNECT collects information about the content, reviews and other data that you provide when you use our APP, for example, when you register to create an account or share a review. This information may correspond to data included in the content you provide (for example, metadata) or related to it, such as the place where the photo was taken or the creation date of a file. It may also include content you view through some features, such as the camera.

Using Nova Connect: We may collect information about how you use our APP, such as the types of content you view or act on, the features you use, the actions you take, the people or accounts you interact with, and the time, frequency, and duration of your activities. For example, we may log when you are using and last used the APP and what content you viewed. We may also collect information about how you use the camera features.

Information Other Users Provide About You: We may receive information about you that other users provide to us when you use NOVA CONNECT. This data may include information about you, such as if other people comment on one of your reviews or like or dislike one of your reviews.

Device Information: We may collect information from the computers, phones, and other connected devices you use that integrate with our APP. We use this information to improve the personalization of content (including ads) or features you see when you use NOVA CONNECT on another device, such as a laptop or tablet, or to detect whether you have taken an action in response to an ad. The data we collect includes:

Device characteristics: Operating system, hardware and software version, battery level, signal strength, available storage space, browser type, types and names of applications or files, and plugins.

Device operations: Information about behaviors performed on the device, such as bringing a window to the foreground or background, or mouse movements (this helps us distinguish humans from bots). Identifiers: Unique identifiers, device identifiers, and other identifiers.

Device signals: Bluetooth signals and information about beacons, cell towers, and nearby Wi-Fi access points.

Device configuration data: Information that allows us to obtain the appropriate settings on your device, such as access to GPG location, camera, and photos.

Networks and connections: Information such as the name of your mobile carrier or internet provider, time zone, mobile phone number, IP address, or connection speed.

Cookie data: Data from cookies stored on your device, including cookie settings and identifiers. You can learn more about how we use cookies in our Cookie Policy.

What can we use this data for?

Improving Nova Connect: We use the information we have to customize features and content, as well as to provide suggestions within NOVA CONNECT. Our goal is to create a personalized user experience that is unique and relevant to your needs. We link information about your activities within NOVA CONNECT across different devices to provide you with a more personalized and consistent experience, regardless of the device you use.

We use information related to your location, such as your current location, where you live and places you like to visit, as well as businesses, to personalize and improve NOVA CONNECT, including ads, to make them more relevant to you.

Research and Development: We use information to develop, test and improve our services, as well as to test and troubleshoot new products and features.

Ads: We use information about your interests, actions and connections to personalize ads, offers and sponsored content that we show you.

Measurement and Analytics: We may use information to help advertisers measure the effectiveness and delivery of their ads and services, as well as to help them understand what types of people use their services and how they interact with their services. profiles.

Promoting safety: We may use the information to verify accounts and activities, combat harmful behavior, detect and prevent spam and other negative experiences, ensure the integrity of NOVA CONNECT, and promote safety. We may use the data, for example, to investigate suspicious activity or violations of our terms and conditions and privacy policy.

Communicating with you: We may use your contact information to send you messages related to NOVA CONNECT and to let you know about our services, as well as to respond to you when you contact us. NOVA CONNECT creates a commercial profile based on the information you provide us; no automated decisions will be made based on this profile.

Who can access your information?

You should be aware that some of your profile information may be visible to other users, such as your username, reviews, level, points, and profile picture. Other NOVA CONNECT users may also be able to see the actions you take, such as your interaction through “likes” and “dislikes.”

You should also be aware that when you share information through NOVA CONNECT, a user may take a screenshot of such content and share it within or outside our APP. If you are uncomfortable with content that other people have posted about you, you may report it through the NOVA CONNECT reporting manager available from any review or profile.

We use third parties to help us provide our services. These third parties may have limited access to your information to the extent necessary to perform these tasks on our behalf and are obliged not to disclose or use it for other purposes.

NOVA CONNECT will formalize, in each case, the confidentiality and processing contracts that are necessary to perform the service that you have entrusted to us.

NOVA CONNECT verifies that all the data processors with whom it works comply with its security policies and the technical measures imposed by the regulations and follow its instructions in the provision and correct development of the services for which they are contracted.

These are the external services that we have entrusted to third parties:

-Billing and payment gateway.

-Maintenance of equipment and/or computer applications.

-Data storage

-Security and access control.

NOVA CONNECT NOVA CONNECT will not rent or sell personal information or share your personal information with any advertisers or advertising networks for advertising without your explicit permission.

NOVA CONNECT may provide information to third parties when required by law, subpoena or court proceeding. However, in the event of transfer, information would be provided prior to delivery.

What enables us to process your data?

The legitimacy for the processing of your data is based on: In many cases, data processing is necessary for the execution of a contract to which you are a party, even so, NOVA CONNECT will request your consent beforehand for any processing of your data.

How long will we retain your data?

We will generally retain your personal data for the period of time necessary to provide you with our services. This includes data that you or others have provided to us or data generated or inferred during our services. As for the data we have to contact you, it will be retained indefinitely as long as you do not request its deletion.

We may retain your personal information even after this need ends if it is necessary to comply with any legal obligation, the data will remain blocked for the time necessary to comply with the period set by the Law and then proceed to its deletion.

You may choose not to receive our electronic communications, you can request this by sending an email to NOVA CONNECT with the following subject “I do not wish to receive commercial communications”.

Use of the web by minors

The use of NOVA CONNECT by minors requires that they have previously obtained authorization from their parents, guardians or legal representatives, who will be considered legally responsible for any acts carried out by the minors in their care. The legal representatives of minors are fully responsible for access to Internet content and services by said minors. To this end, they have computer programs and tools for blocking and filtering access to content or websites that are not appropriate for minors.

How to delete your account

You may request to delete your account, NOVA CONNECT will delete the content you have posted, such as your photos and profile information, so it will not be possible to recover that information. Please note that information shared about you by other users will not be deleted, as it is not part of your account.

International data transfers

We process data within and outside the European Union and rely on legal mechanisms to lawfully transfer data between countries. This data transfer is necessary to develop our services.

Change of control

We may share your personal data as part of a sale, merger, or change of control, or in preparation for any of these events. Any other entity that purchases all or part of the company will have the right to continue using your data, but only in the ways described in this Privacy Policy.

Data security

NOVA CONNECT applies the appropriate technical and organisational measures to provide a level of security appropriate to the risk, guaranteeing the confidentiality, integrity and availability of your data.

Access to your user session is limited by username and password, this access is intended only for the profile holder.

NOVA CONNECT encrypts the session using a digital certificate that allows the identity of the website to be demonstrated to browsers and guarantees that the information sent through the page cannot be intercepted and used by third parties.

NOVA CONNECT is concerned about the security of the users of its APP and to this end it keeps the software updated, applies a firewall that is responsible for detecting and mitigating threats and makes backup copies to guarantee the permanent integrity, availability and resilience of the treatment systems and services.

Navigation tips

Check that the server you are connecting to is located in the correct domain, even when using links stored in favorites.

Do not use web addresses (URLs) or links received by electronic messaging (email, SMS, etc.) that request that you perform any action with your personal data.

Type directly the addresses of the websites you wish to connect to.

What rights do you have regarding your data?

You have the right to know whether or not NOVA CONNECT is processing personal data concerning you.

Interested persons also have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain it for the exercise or defence of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. NOVA CONNECT will stop processing the data, except for compelling legitimate reasons, or in the exercise or defense of possible claims.

You have the right to request the portability of your data, as well as to withdraw consent for its processing at any time.

You can exercise your rights by contacting NOVA CONNECT, using the contact information mentioned above, indicating as subject “LOPD, Rights” and attaching a photocopy of your National Identity Document or any other legally valid means.

You have the right to file a claim with the Spanish Data Protection Agency.

What obligations do you have regarding your data?

You agree to ensure the accuracy of the data you provide us and agree to communicate any changes that occur to them.

The sending of personal data is mandatory to contact and receive information about NOVA CONNECT products and services.

Failure to provide the requested personal data or failure to accept this data protection policy means that you will not be able to subscribe, register, receive information about NOVA CONNECT products and services or manage the service you have entrusted to us.

As a user, you agree that the information provided to NOVA CONNECT about third parties has been collected in accordance with current regulations and having obtained the consent of the data owner.

As a user of NOVA CONNECT, you agree to use the APP, the services, the content and this legal notice in accordance with the law, morality, good customs and public order.

You agree not to carry out advertising, promotional or NOVA CONNECT may not use the content and, in particular, the information obtained through the APP to send advertising, send messages for direct sales purposes or for any other commercial purpose, or to collect or store personal data of third parties.

NOVA CONNECT may contain links to third party websites, whose privacy policies are unrelated to the APP. When accessing such websites, you must decide whether to accept their privacy and cookie policies.

This LEGAL NOTICE will be updated periodically, so the conditions that are in force and published at the time of use of the website or the services will apply. Please read this information carefully before proceeding to use it, as well as periodically, in order to stay fully informed.

If you have any questions regarding this Legal Notice, you can contact us through the contact information indicated above.

Consent

You declare that you have been informed of the conditions regarding the protection of personal data, accepting and consenting to the manual and automated processing of the same by NOVA CONNECT in the manner and for the purposes indicated in this Personal Data Protection Policy.

You may cancel any authorization at any time by contacting NOVA CONNECT.

Applicable legislation

The legislation applicable to this LEGAL NOTICE will be Spanish legislation, and the competent jurisdiction to hear any claims arising from this website will be that of the corresponding courts in the province of Madrid, the user expressly waiving any other jurisdiction that may apply to them.

Web content and links

The links contained in this APP may lead to third-party Web content. The purpose of these links is only to facilitate your search for resources that may interest you on the Internet. However, these pages do not belong to NOVA CONNECT, nor does it review their content and, therefore, it does not assume any responsibility for the content, information or services that may appear on these sites, which will be exclusively informative and in no case imply any relationship between NOVA CONNECT and the persons or entities that own such content or the owners of the sites where they are found. NOVA CONNECT cannot be held responsible for the operation of the linked page or for any possible damage that may arise from accessing or using it.

Links to NOVA CONNECT must comply with the following conditions:

• The establishment of the link will not imply any type of agreement, contract, sponsorship or recommendation by NOVA CONNECT of the page that creates the link.

• The website on which the hyperlink is established will not contain information with content that is illegal, discriminatory, contrary to commonly accepted ethical principles or violates public order, nor will it contain content that is contrary to any third party rights.

• NOVA CONNECT may request that a link to its APP be removed, without having to give any reason. In such case, the page that has created the link must proceed to its immediate deletion, as soon as it receives notification from NOVA CONNECT.

• NOVA CONNECT is in no way responsible for, nor does it guarantee, the quality, accuracy, reliability, correctness or morality of the content or services that the hyperlink establishment may offer. The user assumes under his/her exclusive responsibility the consequences, damages or actions that may arise from accessing the hyperlinked website.

• The website on which the hyperlink is established may not contain any brand, name, logo, slogan or other distinctive signs belonging to NOVA CONNECT except for those signs that form part of the hyperlink itself.

Intellectual and industrial property

All elements that make up NOVA CONNECT, as well as the structure, design, source code, as well as the logos, brands and other distinctive signs that appear therein, are the property of NOVA CONNECT or its collaborators and are protected by the corresponding intellectual and industrial property rights.

The images and other graphic elements contained therein are also protected by the corresponding intellectual and industrial property rights.

NOVA CONNECT expressly prohibits the creation of "framings" or the use by third parties of any other mechanisms that alter the design, original configuration or contents of our portals.

The use of the contents must respect their particular licensing. Therefore, its use, reproduction, distribution, public communication, transformation or any other similar or analogous activity is totally prohibited unless previously and expressly authorized by NOVA CONNECT.

With regard to the citations of third-party products or services, NOVA CONNECT recognizes the corresponding industrial or intellectual property rights in favor of their owners, and their mere mention or appearance in the APP does not imply the existence of any rights or responsibility over them, nor does it imply endorsement, sponsorship or recommendation.

Responsibility

NOVA CONNECT does not guarantee the absence of errors in accessing the APP, in its content, or that it is up to date, although it undertakes to make the greatest efforts to, where appropriate, avoid, correct or update them.

Both access to NOVA CONNECT and the use that may be made of the information contained therein is the exclusive responsibility of the person doing so.

NOVA CONNECT is not responsible for possible security errors that may occur or possible damage that may be caused to the user's computer system (hardware and software), the files or documents stored therein, as a result of the presence of viruses on the user's computer used to connect to the services and content of NOVA CONNECT, a malfunction of the browser or the use of non-updated versions of it.

NOVA CONNECT is not responsible for the information and content stored, by way of example, but not limited to, in forums, chats, blogs, comments, social networks or any other means that allows third parties to publish content independently on this APP.

However, in compliance with the provisions of the LSSI, NOVA CONNECT makes itself available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, third party rights or morality and public order. If you consider that there is any content on the website that could be susceptible to this classification, please contact us.

NOVA CONNECT is not responsible for the replies made through the different email addresses that appear on its website, so in no case can any binding legal effect be derived from them.